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Return to shopEffective Date: 15/01/2025
At ViziuneHub India Private Limited, we strive to deliver your orders safely and on time. This Shipping Policy outlines the shipping process, delivery timelines, and other essential details for our customers and vendors.
We currently ship to locations across India. International shipping is not available at this time.
Orders are processed within 2Â business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Vendor-fulfilled orders may have different processing times, which will be mentioned on the product page.
We have partnered with Shiprocket (https://www.shiprocket.in/), Envia (https://envia.com/), and also provide direct shipping for certain products to ensure efficient and reliable deliveries.
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We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Shipping Charges |
|---|---|---|
| Standard Shipping | 5-7 business days | Free for orders above ₹500, else ₹40 |
| Express Shipping | 2-3 business days | ₹150 |
| Same-Day Delivery | Same day (available in select cities) | ₹250 |
| Direct Shipping | Varies based on location | depended on Delivery agency |
Delivery charges may vary depending on the seller and product category.
Free shipping may be applicable on orders above ₹500, while a nominal fee applies for lower-value orders.
Shipping charges will be displayed at checkout before payment.
Delivery times are influenced by multiple factors, including:
Seller processing time and product availability.
Destination location and courier service efficiency.
Once your order is shipped, you will receive a tracking number via email/SMS.
You can track your shipment using the link provided in the email or through our website.
Service availability depends on the seller’s shipping preference, legal restrictions, and courier reachability.
Customers can enter their pincode on the product page to verify serviceability before purchase.
Availability of CoD depends on courier partner policies and regional limitations.
If CoD is unavailable for your pincode, alternative payment methods will be required.
If a package is undeliverable due to incorrect address, failed delivery attempts, or refusal, it will be returned to our warehouse.
Re-delivery can be arranged, but additional shipping charges may apply.
In case of return requests, our logistics partner may facilitate a return pickup.
If return pickup is not available, customers may return items via a third-party courier.
Refund processing times vary and will be communicated at the time of return request initiation.
If your order is lost or damaged during transit, contact our support team immediately.
We will investigate with the courier partner and provide a resolution at the earliest.
Product listings may have different availability statuses, such as:
In Stock: Ready for dispatch within the estimated delivery timeline.
Available: Seller will procure and ship upon order confirmation.
Preorder: Can be booked in advance for upcoming releases.
Out of Stock: Currently unavailable for purchase.
Back In Stock Soon: Temporarily sold out but expected to restock soon.
For any shipping-related queries, please reach out to us:
ViziuneHub India Private Limited
[1 /161 B, K.G.Kandikai, Chittoor Rd]
[Helpdesk@viziuneHub.com]